Jobleads Help-Forum
Find answers to frequently asked questions

Questions and answers

JobLeads

In which languages can I use JobLeads?

The JobLeads platform is available in English and German. 

Why do I need to fill out my profile?

The JobLeads profile is designed so that your profile of skills and experience is optimally presented. Your skills are clearly highlighted and you will find your next career opportunities faster. This has numerous reasons:

  • HR mangers and headhunters use the profile information to identify and contact suitable candidates for filling vacant positions with top employers. A search is not possible without this information, since a consultant has no way of knowing if your career profile matches the vacant position.
  • Our job sourcing team also uses anonymized profiles in the search for suitable positions in the job market for professionals and managers. The profile data allows us to provide adequate job offers for the existing profiles and to increase our customers' satisfaction.
  • Your profile information will help our team of experts recommend appropriate jobs that match your career.
  • You can use your profile to create a PDF of your CV with just one click. With an up-to-date JobLeads profile, you always have a current resume on hand!

Of course, your information is safe with JobLeads and we never pass it on to third parties. Please read more in our data privacy policy!

What are the advantages of JobLeads?

JobLeads offers its customers unique job market transparency for leadership positions. We use our job analysis software to analyze jobs from over 100,000 sources on a daily basis. All you need to do is enter the expectations you have for your career and comfortably receive recommendations via email when our software has identified a suitable career opportunity for you. This service provides you with an overview of the job market relevant to you and minimizes the risk of missing out on an important career opportunity.

We analyze and calculate the JobLeads salary benchmark for each position based on extensive market data. You will receive an estimate of the earning potential in your field and find jobs that match your salary requirements.

In addition, JobLeads provides access to thousands of headhunters and their exclusive jobs. Get introduced to the main headhunters who are relevant for your job search. Detailed headhunter profiles inform you about the skills profile and the current vacant positions the headhunter has to offer. This way you always know which contacts hold potential for your career.

 JobLeads wishes you all the best for your future career planning!

General questions

How can I delete my user account?

 

We’re sorry to hear that you no longer wish to use JobLeads. You can delete your account via this Link or proceed as follows:

  1. Log in to JobLeads.
  2. Click on the "My Account" button.
  3. Click on the "Membership" button on the left side.
  4. Click on the "Terminate membership" link.

Please note that cancelling an account is only possible for Basic Members. If you are a Premium Member, you must first cancel your membership and then you can delete your account after your Premium Membership expires.

 

How do I change my e-mail address?

Please proceed as follows to change your e-mail address:

  • Log in to JobLeads
  • Click on the "My Account" button
  • Click on the "Access data" button on the left side
  • Click the "Change e-mail" link next to the e-mail address
  • Change your e-mail address
  • You will now receive an e-mail in which you must confirm your new e-mail address.

Please note that your e-mail address is also your username with which you log into JobLeads!

How do I upload a document on my profile?

Open www.jobleads.de and log in. Then you will find the "Profile" section in the upper bar. Click on it. This is where you will find your complete profile overview, including the option to upload documents. Under "Address" and "Personal Information" you will find the heading "Documents” (CV, etc.). If you have not uploaded any documents, "No documents uploaded" will appear.

Please click on the button " Upload document". A small window will open where you first need to specify the document type. Select the appropriate category from the drop-down menu by clicking on the field. Then click the gray "Search" button. A window opens once again from which you can now select the desired document. Please click on the document first, then click the "Open" button at the bottom right of the window.

To complete the upload, click on the green "Upload Document" button and an upload indicator will be displayed to show you the progress of the upload. At the end, the window closes automatically and your document has been successfully uploaded to your profile. Please note that the process cannot move forward without selecting a document type.

If you want to delete a document, simply click on the small trash can next to the document's name and confirm. Please also note that each of your documents should correspond to the appropriate type. This means that you may have to upload your letters or CVs separately so that the links work.

Where can I view/download my invoice?

You will not receive a written invoice by e-mail or post from JobLeads. You have the option to view and download all invoices in your account.

  1. Click the "My Account" button
  2. Click the "Invoices" button on the left side
  3. Now you can download your invoice

 

I forgot my password

For security reasons, we do not have access to the passwords of our customers; we only store them in an encrypted form. However, you can always create a new password to gain access to your account again. Please proceed as follows:

  1. Click on the "Forgot password" link.
  2. Enter the e-mail address with which you registered at JobLeads.

You will now receive an e-mail with a link from us. Please click on the link. You now have the option to choose a new password.

JobLeads-Membership

How can I delete my user account?

We’re sorry to hear that you no longer wish to use JobLeads. You can delete your account via this Link or proceed as follows:

  1. Log in to JobLeads.
  2. Click on the "My Account" button.
  3. Click on the "Membership" button on the left side.
  4. Click on the "Terminate membership" link.

Please note that cancelling an account is only possible for Basic Members. If you are a Premium Member, you must first cancel your membership and then you can delete your account after your Premium Membership expires.

How can I terminate my Premium Membership?

You can terminate your Premium Membership by mail (JobLeads GmbH, Großer Burstah 36-38, 20457 Hamburg), by fax ((040) 441953-29) or by sending an e-mail to service@jobleads.com.
Please send us the following information so that we can properly categorize your termination:

  • First and last name
  • E-mail with which you are registered at JobLeads
  • Date of termination

Once we receive your notice (the relevant date is always the date of receipt) you will receive confirmation of your termination via e-mail within 2-3 days.

What are the advantages of a Premium Membership?

 

Unique market transparency

JobLeads offers its customers unique job market transparency for managers and executives. As a Premium Member, you can save yourself the trouble of searching through numerous job platforms when looking for your new challenge. An expert team at JobLeads is responsible for providing you with up-to-date job offers, thus enabling you to take the next step along your career path.

We use different sources for job offers in order to provide our customers with the broadest possible portfolio of jobs across all industries and professional fields. For starters, leading companies and employers post their open positions directly with us. What’s more, a job sourcing team is exclusively responsible for identifying the most exciting positions from top employers and making them available to our members. A classification profile (occupational field, industry, salary benchmark, etc.) is created for each job, so that it is easy to find and provides you with the relevant information.

To simplify your search, you can easily save your personal search profile and receive information about the latest top positions via email.

Discreet access to thousands of headhunters

Particularly in the area of experts and managers, searching for a job on your own is becoming less and less common. Instead, candidates are increasingly being approached by recruiters. JobLeads has created a network made up of thousands of headhunters who are looking in the database for suitable candidates to fill vacant positions from premium employers.

All you have to do to be found by recruiters is fill out your profile with your resume. This gives recruiters the opportunity to use this information in their search and then contact you directly. Of course, you decide which information is visible and whether you prefer to remain anonymous in the beginning.

The headhunter search allows you to get to know the most important headhunters for your job search. Detailed headhunter profiles inform you about the skills profile and the current vacant positions.

In addition, you also have the option to search for positions that have been posted by headhunters in the job search and can therefore directly contact them.

 

Job search

On which criteria are the salary benchmarks based?

The salary benchmark is a premium service offered by JobLeads. It is compiled based on the target salaries for market leaders in the relevant sector segments. It is intended to serve as a guide for Premium users in the assessment of open positions and as a help in salary negotiations. It does not refer to a salary specified by a company, which could be significantly more or less. We point this out to our users in every position. The salary benchmark serves as an orientation aid.

How do I save a search or create a search agent?

 

It is our goal to provide our customers with continuous, up-to-date transparency in the premium job market for professionals and managers!

To achieve this, our job database is updated daily; thousands of new job offers are added. So that you are always up to date and do not miss any exciting new positions, you can save your personal search and receive new job offers in your area via e-mail. Only a few simple steps are necessary here:

  1. Go to the JobLeads "Jobs" menu and perform a search with your personal search criteria.
  2. Adjust the search filters (left side) so that the job offers match your career profile. Click on the "Save search" link and specify how often you want to be notified by e-mail.
How do I delete a saved search (search engines)?

The saved search "My job search" is always available by default and cannot be deleted. If you do not wish to receive any e-mails for this search, you can change this via the "" setting by selecting "Not at the moment". Any saved searches you create can be deleted at any time.

Follow the Link or proceed as follows:

  • Log in to JobLeads
  • Click on the "Jobs" button
  • Click on the "My saved searches" button
  • Click on "Delete saved search"
  • Confirm that you want to delete the saved search

Please note that you will not receive any new jobs by e-mail when you delete your saved search!

Why are some jobs not displayed?


We work very closely with the leading employers, personnel consultants and partner companies in order to provide our customers with the best possible overview of the job market for professionals and managers with a salary starting from 60,000 euros a year.

In order to keep our job database up to date, job vacancies are not only entered directly by the companies, but are also synchronized with company databases at regular intervals. Unfortunately, this process may mean that one job or another has already been deactivated by the company, but is not yet synced with our job database. This means that job offers that are still listed with us in the job search are unfortunately already deactivated and no longer displayed.

We would like to apologize for the inconvenience, and we are continually working to shorten the synchronization process with companies to avoid such incidents.

Data security

Is my data secure with JobLeads?


The security of our customers' data is of paramount importance to JobLeads and we do not pass on any data to third parties!

You also determine which of your profile information is visible to recruiters (personnel consultants and companies) when searching for candidates for vacancies and which is not. You can choose between the following options:

  • Recruiters may view your profile in full.
  • You would like to remain anonymous, but have your profile visible to recruiters (name and contact data are hidden).
  • You do not want recruiters to view your profile or contact you if they have an interesting position.

If you want to change these settings, you can do it at any time in the "Privacy" section of your user account.

In addition, all data is exchanged via a secure encrypted SSL connection and cannot be viewed by third parties

Applications

How do I apply for a job?

You have the opportunity at JobLeads.de to apply via our platform or directly to the company. Please refer to the job posting to find out which of the two options applies.

Applying via JobLeads:

Click on the desired position in the results list. A new window will open with more detailed information about the job offer. In the upper hand section, you will see a green "APPLY NOW" button on the right. Click on it to open the contact form. Please fill out every field completely. Please provide at least one example in the “key skills” section.

Afterwards, you can upload all the documents required, such as your CV and, if applicable, certificates. Please click the orange "Search" button. A small window will open where you first need to specify the document type. Uploading a document is not possible without this information. Select the appropriate category from the drop-down menu by clicking on the field.

Then click the gray "Search" button. A window opens once again from which you can now select the desired document. Please click on the document first, then click the "Open" button at the bottom right of the window. To complete the upload, click on the green "Upload Document" button and an upload indicator will be displayed to show you the progress of the upload. At the end, the window closes automatically and your document has been successfully added to your application.

Now you have the opportunity to write a personal message to the recruiter. The content is determined exclusively by you. Finally, click on "Submit". Your application will now be sent to the recruiter.

To keep track of your applications, you will find all the applications under the same heading in your account. This is where you will find all the applications that you have sent via the JobLeads system.

Furthermore, you will find job advertisements on the Jobleads platform for which you can apply directly to the company. You will find all the relevant information, as well as the contact details of the right contact person, in the ad. This allows you to apply directly to the company. You will not find these applications under the "Applications" section, since they were not sent via jobleads.

 

I applied to a job that has already been taken

JobLeads provides its customers with a broad portfolio of job positions across all industries and professional fields. The job advertisements come mainly from two sources.

Source 1:

Companies and HR consultants post their vacant jobs directly at JobLeads in order to obtain suitable candidates/applications for filling a position.

Source 2:

A team of experts at JobLeads is constantly identifying employers whose job advertisements match the profiles of our clients. These jobs are regularly transferred to our job database and made available to our Premium Members through the search function. Users therefore receive a constant, aggregated overview of the job market.


Now and then, companies may fail to keep their jobs up to date on their company websites or on our platform. This unfortunately leads to our customers submitting applications for jobs that have already been filled. Unfortunately, we have no influence over this occurrence – we can only operate as efficiently as the information we get from companies and update our job offers accordingly.
We apologize for any inconvenience and wish you all the best in your future career planning!

On which criteria are the salary benchmarks based?

The salary benchmark is a premium service offered by JobLeads. It is compiled based on the target salaries for market leaders in the relevant sector segments. It is intended to serve as a guide for Premium users in the assessment of open positions and as a help in salary negotiations. It does not refer to a salary specified by a company, which could be significantly more or less. We point this out to our users in every position. The salary benchmark serves as an orientation aid.

 

E-mail notifications

How do I delete a saved search (search engines)?

The saved search "My job search" is always available by default and cannot be deleted. If you do not wish to receive any e-mails for this search, you can change this via the "" setting by selecting "Not at the moment". Any saved searches you create can be deleted at any time.

Follow the Link or proceed as follows:

  • Log in to JobLeads
  • Click on the "Jobs" button
  • Click on the "My saved searches" button
  • Click on "Delete saved search"
  • Confirm that you want to delete the saved search

Please note that you will not receive any new jobs by e-mail when you delete your saved search!

How can I deactivate all e-mail notifications?


If you do not wish to receive any e-mail notifications from JobLeads, you can simply deactivate the notifications in your account via this Link or proceed as follows:

  1. Log in to JobLeads at www.jobleads.de.
  2. Click on the "My data" button.
  3. Click the "Notifications" button item on the left side.
  4. By activating/deactivating the checkboxes, you decide which information you want to receive by e-mail and which you do not.

Please note that you will still receive e-mails by your saved search. For more information, see the following article.